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  • Changing Email Address
  • Email Address Already in Use
  1. Help Center
  2. Your Account

Changing Your Email Address

Last updated 6 months ago

If you’ve changed your email address and need to update your account login, follow the steps below.

Changing Email Address

  1. Click the user icon in the top right-hand corner of your screen.

  2. Select Personal details from the dropdown menu.

  3. Beside the Email field, click Change.

  4. Enter the address you wish to use in the New Email Address field. Repeat it in the Confirm Email Address field.

  5. Click Save to confirm.

Email Address Already in Use

We only assign one account per email address. If you attempt to save an email address that already exists in our system, you will be presented with an error message: “Email already exists”.

Log in to your .

If you can’t remember your login details, see .

To access an existing account or if you’ve lost access to your email account, see .

account
Logging In
Logging In
A blue lock character with arms and legs
Personal details menu item
Email change button
Change Email Address screen